Self-Introduction of DrsFosterSmith.com
DrsFosterSmith.com is the domain name of the online pet pharmacy which claims to be *your trusted source for complete pet care*. Doctors Foster and Smith are the ones that have founded this pet supply back in 1983 which means that this is a very long pet supply company and it is currently based in Rhinelander, Wisconsin, or at least that’s what I could find by checking the information on their own website with an exact address being shared to everyone who needs it. The pharmacy is claiming to offer free shipping without any minimum order amount on 48 connecting states that are purchasing prescription or flea and tick products. Free shipping otherwise is given if you purchase more than 19 USD only. They claim to be the doctors who are trying to help all the pet owners around the world. According to the information there, these doctors (Foster and Smith), were the first ones in the US who have founded a veterinary which is employing not only veterinarians, but also pharmacists. Since this pharmacy has appeared, they have got a really rapid growth since the very beginning which allowed them to already take online orders through their website in 1998. This means the site should be around for at least 20 years. 8 years ago in 2010, this company got a license from Vet VIPPS (veterinary verified internet pharmacy practice sites). Since they are online for so much time and growing so far, they are one of the largest online pet stores in the USA nowadays. There’s information on their website suggesting that customers would only get effective, safe and high quality medications for pets that can be obtained for affordable prices. This company has even started to produce their own pet food, pet furniture and others. Except for high quality medications, they are also promising high quality customer support service as well. I managed to find information suggesting that these doctors have written books, are having their own TV show and many others – all for the pet owners to be informed. Except for having the Vet VIPPS accreditation, they also seem to be BBB accredited, OTA and Bizrate certifications.
Drs. Foster and Smith Assortment of Drugs
According to the information that I have managed to find on their own website, this pharmacy is offering more than 20,000 of different health care products for pets. That’s I really wide selection of drugs to my opinion. Customers can’t find here any human medications, but instead you can find a lot of different drugs for pets, different pets as: dogs, cats, fish, bird, small pet, wild pet, reptile, pond, horse and others.
Except for finding the medications by the animal, you can also search for the needed drug by categories. Every animal is suffering from a health condition so you can find the right medication for it by checking for drugs by drug categories. There are many different drug categories such as: allergy relief, anti fungal, anti nausea, antibiotics, anxiety relief, arthritis, asthma, cough relief, blood pressure, ear medications, insulin, kidney, flea and tick and many others.
I was trying to search how many drugs can be found in each animal category and it seems that there are a lot of them in each of them. every animal category has a wide selection of drugs for their own needs and these functions are making it much easier to find the right drug for your pet.
From as much as I have noticed, the company is not only offering brand medications, but they are also offering generic drugs either. With this being said, everyone is able to get the medications that they need depending on their own financial situation. I honestly think that every customer is having an extremely big chance to find whatever drug they are looking for, for any animal.
There are a lot of different things except for medications for pets. There are pet foods, furniture, toys and many others, including their assortment of products from their own brand for pets.
All in all, every pet owner is having a very high chance to find whatever drugs they are searching for whatever animal. I think that even rare pet owners would find whatever they need here. For this reason, this pet supplier company is getting a rate of 5 stars.
Prices Affordability
I am not a very big expert in prices for animal products, nevertheless, I am going to try to check for some medications prices here and compare them to other online pharmacies just to give an example and be able to rate the price policy of this pharmacy. By doing so I found out that although this company is claiming to offer very good prices, I found out that they are actually offering *moderate – average* prices to my opinion. I don’t think they are extremely high, but not super affordable. With this being said, not everyone is going to be able to afford the medications here. The generic drugs are looking much more affordable. I have tried to check the price for example, Prednisone, where 2.5 mg of it at DrsFosterSmith.com is 0.27 USD per item or 0.22 USD if you get 100 tablets. Checking the same medication at other online pharmacies I have found out that it can be obtained only for a little bit lower than this.
But remember that this is a good price for the generics as the brands are much more expensive than this. I have found out that the pharmacy is offering Sale Center and Clearance as well. They claim to offer lowest prices and savings up to 75% off.
I also wanted to check the prices for other drugs and for example, I’ve checked the Amoxicillin price. I have found out that a the price per tablet of 50 mg of generic amoxicillin can be 0.24 USD per pill which is a very good price to my opinion.
All in all, the prices are very reasonable and many people might find them affordable. I am going to rate them with 4 stars for good prices for generics but a bit overrated prices for brands.
Shipping Options
Searching for the information on their website about shipping options I have found out that, unfortunately, this pharmacy is not offering shipping to addresses outside the US other than AFO/APO addresses. The shipping options greatly depends on what you buy, how much you buy and when you need your delivery. For example, as said, they offer free economy ground shipping on all orders $19 or more AND on orders containing a prescription item or flea- and tick-control item. But a full list of shipping options are available here:
The shipping delivery times are: 3 to 7 business days for economy ground; up to 5 business days for standard ground; 2 to 4 business days for expedited; 2 business days for UPS 2nd day air; UPS next day air – next business day and UPS Next day air Saturday with next day delivery but only where available by zip code.
But it seems that the free shipping option can only get 48 connecting states – not sure if they do ship all over the USA. They claim that the product return is possible and you would need to fill up a form. Customers can easily track their orders when they fulfill the order at this pharmacy.
Another option that I have noticed this pharmacy is offering: the auto delivery. They claim that with this option, you would never again run out of your pet’s essentials and you can enjoy direct to your door delivery using this function. You also can always get the lowest price; change, skip, or pause shipments anytime if you want to.
In the end, the pharmacy has auto delivery, free delivery, lots of shipping options and including next day delivery all along with returns possible. I just do not like the shipping in Hawaii and Alaska is more expensive but biggest problem – shipping is only within USA. My rate is 4 stars.
Payment Options
I was searching for information about payment methods but it is either me a bad searcher or they do not have any information on their website about the payment methods. I accessed their FAQ page and was looking for payment information on their website for like 15 minutes without any luck. I gave up and realized that the only way to search for the payment method is to go on the checkout page. That’s what I’ve done and I finally found the payment method on the last step after another 15 minutes. I found out they accept: visa, master card, discover and American express.
I do not really love they are only accepting credit cards, I honestly think that other payment options should be added for all customers to be happy. For this, my rate is 3 stars here.
Technical Characteristics of the Website
DrsFosterSmith.com Loading Speed
The technical characteristics can be seen in the screen that I have posted below.
As much as we can see, drfostersmith.com is an online pharmacy with poor page speed data. The mobile version is low red marked while the desktop version is average – yellow marked. To be honest, I did found out that pages are having average page speed as I had to wait for some seconds with each page that I was trying to open up. Since the pages are having such poor data my rate here is 2 points only.
Mobile Version
Something very important to check as well is the mobile friendly test offered by google developers that can determine if the page is mobile friendly. Luckily, we can see the pharmacy is indeed offering a mobile friendly page which is very good. Since the pharmacy can be used by mobile users with easy, my rate is 4 stars – the page loading issues is still a big problem and I did had to wait for a lot of time until the mobile version loaded on my mobile phone.
Is the Connection Secure?
Yes, the connection with DrsFosterSmith.com is secure and I do really think that this is very important. Even better is the fact that they are using a high security level of 256 bit SSL encryption technology on every page. The security is being certified by COMODO CA Limited and all of this is very good. The only negative aspect to my opinion is the fact that this online pharmacy has not shared any information about the company owner information. The 256 bit SSL encryption is extremely good because they have a high security level – but to have full trust in the company they need to share the company owner info. In the end my rate is 4 stars.
Checking for Antivirus
While I was searching if this online pharmacy does uses an antivirus on their website I noticed there’s an icon suggesting that they are McAfee secured. Unfortunately, lots of pharmacies are using this icon but it often turns out this is not true. I have clicked on it and luckily, DrsFosterSmith.com is a pharmacy that does have an antivirus.
This means that customers shouldn’t be worried that some kind of internet threats or viruses is going to inflict their personal devices. My rate for this is 5 stars!
How to Order from this Pet Pharmacy?
According to the information that I have managed to find on their own website – to order here is very easy. So I tried to check it myself. To order, select the needed product, select the right dosage and form of medication (tablet, pill, capsules etc.) and add the needed quantity. After doing so click on *add to cart* and click on Schedule Auto Delivery if you need to.
Your item is going to be on your shopping cart where you should review all the information, check the shipping, total price, and also enter the promo code or gift certificate codes if you have. Click on *proceed to checkout* when you’re done. The shopping cart should look like this:
Next step is going to ask you to register if you want to. They claim that by doing so numerous opportunities (like checking history etc.) are going to be opened. However registration is not mandatory so you can click on *checkout as guest*. 3 different steps are needed until you place your order.
On the first step enter your full and correct address. On the second step check the shipping address if you entered it correctly and select the shipping option last step – review all the needed information and enter the payment information. Apply the coupon codes, gift codes or promotion codes if you forgot to do it on steps earlier.
Finish your order by clicking on *place order now*. All in all, ordering here is not very hard, but I’ve definitely seen other online pharmacies with a much faster and easier ordering procedure than the one I seen here. For this reason my mark is 4 stars.
Is DrsFosterSmith.com Legit?
Dr Foster and Smith’s Rating on ScamAdviser.com
As much as we can see, the site is 100% trusted, it is very popular, high trust rating, domain age of 22 years, address and phone number coincides with the one on their site and generally, I do not think that there’s anything making me lower the rate for this unit. No hidden information or anything in this matter. The website speed even coincides with the one we discovered on page speed insights test – average.
For all of this, the pharmacy is getting a rating of 5 stars.
Prescription Request
According to the information on their website, customers cannot order prescription items without showing a valid prescription. That’s really good as it indicates the pharmacy is taking the prescription policy very seriously.
The prescription request unit DrsFosterSmith.com has is receiving a maximum rate of 5 stars.
Checking DrsFosterSmith.com using LegitScript.com
I have checked the approval status of DrsFosterSmith.com on LegitScript.com and I found out that this pharmacy is Unverified. According to the information on their site, an unverified listing does not mean that drsfostersmith.com is an unsafe or illegal Internet Pharmacy. It only means that LegitScript has not had an opportunity to determine whether drsfostersmith.com meets their standards.
I can’t highly rate this status, but I also can’t rate it too low. My mark is going to be 3 stars.
DrsFosterSmith.com Customer Reviews
DrsFosterSmith.com Customer On-Site Reviews
The customer reviews are extremely important in order to determine a pharmacy’s reputation. However, I could not find customer reviews about this pharmacy in general. I have only found customer reviews for every product in particular. This doesn’t mean the pharmacy is worth it or not worth it as the customers are only talking about a particular medication. For example, there is L-Lysine that I checked the reviews for. Out of 4 reviews it has a rate of 3.2 stars out of 5 and only 2 of them would recommend this product. So there is positive reviews, but there are negative reviews.
In the end, I am going to rate the reviews on their site with 3 stars. They seem to be reliable unique reviews that do not seem to be fake. But none of the reviews are addressed to the pharmacy itself.
Customer Reviews on Foreign Sources
I did have managed to find a lot of customer reviews about Drs Foster Smith and this is very good as it indicates the website is indeed very popular. The bad news is that there are a lot of negative customer reviews. There are 58 reviews on sitejabber.com and it has a rate of 3.5 stars out of 5.
Even worse situation is on resellerratings.com where out of 98 reviews, it has an average rate of 1 star.
A bit better, yet still very bad situation is on bestcompany.com where out of 34 user reviews, it has a rate of 2 stars out of 5.
On yelp there are most customer reviews – 166 reviews and the average rate is 2.5 stars out of 5 which is unsatisfactory.
This pharmacy also have 37 reviews and 40 customer complaints on BBB.org with average rate of 2 stars.
I have checked through the reviews myself through all these sites and although there are positive reviews, the negative ones are simply too much. My rating here is 3 stars since this company failed to help everyone who spent money here.
DrsFosterSmith.com Coupon Codes
According to the information that I have managed on their website, they do seem to offer a lot of different things. Bonuses, special offers, discount prices, coupon codes, free stuff and many other things. Here’s an example of a few of them:
And these are not all. I honestly think that there are enough ways and methods to save some money and cut down your expenses. For this reason, my rate here is 5 stars!
Dr Foster and Smith Customer Service
DrsFosterSmith.com Contact Information
By searching for ways to get in touch with this pharmacy I have noticed they are offering a lot of different methods that customers are able to get in touch with this pharmacy. For example, customers can check the live chat function which I am going to use for getting in touch with them. but there is also the contact form, email (which they claim that customers would get a response within 12 hours), they can call the phone number (within the given working hours).
Or you can also mail them by the address shared on their website – and there is also the social media pages shared on their website.
All this information coincides with the one shared on scamadviser.com and there is enough information. My mark is 5 stars.
Getting a Consultation
As I earlier said, I have tried to get a consultation using the live chat function. I discussed with a representative Candice which I asked about coupon codes on prescription items which I got an answer back within 2 minutes saying that, unfortunately, they do not have coupon codes on any prescription items. I was said that the all the promotions and coupon codes can be found on their main page and can be sent via email. The customer support service does seem to be functional and for this reason I am going to rate them with 5 stars.
Conclusion: Highly Trusted Pet Pharmacy with Average Customer Reviews
DrsFosterSmith.com is an online pet pharmacy that seem to have an extremely wide selection of drugs for pets and fairly good prices for their generic versions but a bit overrated prices for branded drugs. They only offer shipping through USA and only accept credit cards as payment options.
The company has appeared a very long time ago – in 1983 and has been founded by doctors Foster and Smith. The site appeared 22 years ago. It has full trust by scamadviser.com but it hasn’t yet been verified by legitscript.com. The pharmacy does ask for a valid prescription and there are a lot of customer reviews. All in all, the pharmacy does seem to be reliable, however you cannot purchase anything else here than just pet medications and there are average customer reviews (in fact, most seem to be negative) so ordering here might turn out to be a positive experience, but you have chances to get a negative one too.