Self Introduction of SuperDrug.com
SuperDrug.com is an online drugstore which seems to be established in UK and according to the icon on their website, you can verify if that website is operating legally as it is being verified by MHRA. You can see that according to the MHRA’s approval website, SuperDrug Stores PLC is approved with company number : C5404 and there is an address in Surrey, 51 Sydenham Road, Croydon, Surrey, CR0 2EU. As much as it seems, this online pharmacy is not selling only medicines but they are offering different other stuff such as make up, products for babies, hair, electricals and many other things meaning that using this website you can buy many useful things. As soon as you are entering the website you can choose where to have your shipping done and it seems the pharmacy offers shipping to: UK, Ireland, Sweden, Denmark and Finland only. It seems this is an online pharmacy with multiple pharmacies locations as you can use a function *store finder* on their website so this way you can find the nearest store but it seems they have stores only in UK and Ireland. There is also information suggesting that they are a pharmacy which is mentioned in a magazine named DARE but people who are interested in pharmacy’s updates and news can follow them on social media as the company seems to have pages on multiple platforms such as Facebook, twitter, google+, pinterest and many others. According to the information on their site, their purpose is quite simply to be the best in everyday accessible beauty and health. According to the information on the same page, the company has been founded in 1964 and they became part of the AS Watson family in 2002. There is many other information but the most interesting is the fact that they claim to have approx. 800 stores and approx. 200 in store pharmacies with approx. 20 stores with nurse clinics offering health checks as well. All of this sounds great so far!
Assortment Diversity
As much as it seems, this is an online vendor which is mostly oriented in selling beauty and health products and as I earlier mentioned, they seem to offer many other different things and products as well. According to the information on their main page, people can find their needed products using the search function using the keywords
But the pharmacy also seem to offer seasonal shop and currently they seem to have Halloween Shop
But there are other ways to search for medications too. For example you can search by brands and using the first letter of the brands or you could search for drugs using the shop categories and there are some main categories with their sub categories. Main categories includes: make up, skin, perfume, baby, hair, mens, toiletries, electricals, health, online dr, opticians.
It seems that all the prescription products are found in *online dr* category so all the prescription products can be obtained with online dr consultation. Anyway, I checked for the ED medications and it seems I found quite a good list of different ED meds. Cialis and Viagra were in both generic and branded name while Levitra was only in brand name form. Viagra also had another form named Viagra Connect. Except for these medications there were: Spedra, Trial Pack, and Penis pump.
So, this pharmacy seems to offer quite a good list of different medications, there are a lot of OTC medications and there also seem to be a good number of prescription products too. Plus to that, there are branded medications and there are some generic medications as well with a few diversity in ED type of medications. With all of this being said, I am going to rate this unit with 4 stars out of 5 as I’ve seen a lot much better diversity of medications at other online pharmacies regardless if we’re talking about how many types of medications are found here or how many drugs are in a single type of drugs. And yet, you still stand a good chance to find what you’re looking for here.
Prices Affordability
It seems that the maximum number of ED pills that you can get at once is 28 pills. As much as I know from experience, the more pills you’re purchasing at once the better the price per pill is getting. However seeing the prices here I got quite shocked. I am not even going to talk about fewer quantities prices but I can say that for example, Viagra brand 28 tablets would cost you from 90 GBP (since the pharmacy is in UK all prices are in British Pounds) and therefore that would be more than 100 USD for 28 pills which makes it a bit more than 4 USD for one pill. That’s not the best price I’ve seen but I can’t say that this is an extremely expensive price either.
But what’s really shocking is the price for sildenafil (generic Viagra) – 28 tablets from 78 GBP and that makes the price for generic be only a little bit cheaper compared to branded Viagra (a bit cheaper than 4 USD per pill of generic) and well – that’s an very big price!
Cialis, generic Cialis (tadalafil) and Levitra go in the same category as generic Viagra price – some extremely big prices. for example, Cialis 28 tablets would cost you from 265 GBP! Generic Cialis (tadalafil) for 28 tablets would be from 140 GBP! And for 16 tablets of Levitra would be from 125 GBP!
Except for branded Viagra which still doesn’t have the best price compared to other online pharmacies, all other ED drugs are extremely expensive and plus to that, by far not everyone can afford getting brand Viagra. With this being said, price affordability is pretty disappointing as the only ED drug worth purchasing here is brand Viagra which not everyone can afford. With this being said, price unit gets 2 stars.
Shipping Options
As I said in the beginning of my review, as soon as you enter their website you can choose the countries where to have the shipping and there seem to be 5 European countries only: UK, Ireland, Denmark, Sweden and Finland. According to the information on their site, they are offering home delivery UK and Ireland with same fees and all other countries with other fees. The pickup option is free and available in store within 5 working days.
The standard delivery is free for health and beauty card members when they spend 10 GBP or more, free for non members when they spend 15 GBP or more or all other orders require 3 GBP with delivery of 5 working days.
There is next day delivery option available as well for an extra fee but it is not available on weekends.
Other countries have different fees and delivery times. Standard delivery 10 GBP and delivery of 7 working days.
It seems they do not offer next day delivery to those countries. The pharmacy claims that people are going to be able to track their order if they would need to.
All in all, the pharmacy has next day shipping options to Ireland and UK, offering free shipping to these countries and pretty good delivery timeframes. Nevertheless, all these good options are offered only to UK and Ireland. Besides the fact that they ship only in 5 different countries, 3 of them do not have free delivery options. Many customers might discover that they are not able to purchase anything from this online pharmacy because of their shipping policies and therefore, I am rating them with 3 out of 5 only because of the good shipping policies in UK and Ireland.
Payment Options
According to the information on the same page the payment methods accepted by this online pharmacy are: Master Card, Maestro, Visa, Visa Electron and PayPal. According to the information on their site, they do not accept American Express or any other payment option.
The fact that this online pharmacy is accepting credit cards is really good, especially that they accept some major credit cards except for AmEx. Nevertheless, many other customers, nowadays, prefer paying with other payment methods. That’s why, I am going to rate this unit with 3 out of 5 stars.
Technical Details of SuperDrug.com
Google Page Speed Check Out
According to the information that I have managed to find using the Google Tools it seems that the technical characteristics of this online website are fairly good. The result of the test that I’ve done showed that there are barely any problems at all with the mobile version of this online pharmacy as the page speed is fast and the optimization is quite low scored 55/ 100.
The desktop version is quite a little bit more problematic. The Optimization is also good (still not perfect) with rate of 84 out of 100 but the page speed is average. That’s quite a problem as people using the desktop version of this website might encounter quite a few issues with loading speed of their pages and that might be pretty annoying.
All in all, the results offered by PageSpeed Tools by Google show fairly good results, but I can’t rate this pharmacy with more than 4 points because of the average page speed, especially when most people are still browsing the websites using their computers, although the number of mobile users keep on growing.
Mobile Friendly Test
Using the Mobile Friendly Test by Google, I am going to be able to determine if this site has a mobile adaptation of their site. That’s something really important because, as I earlier mentioned in my review, the number of those people who are browsing websites from their mobile phones keep on growing. So, the website seem to have a mobile version which is great.
This page is easy to use on a mobile device as Google Tools suggests and trying to navigate through it from my smartphone, indeed, it seems to be quite easy. The text is readable, the clickable items seem to be easily accessed and generally, there doesn’t seem to be any problem in navigation. For this, I am going to offer this website 5 stars for the mobile version test.
Secure Connection on SuperDrug.com
When an online pharmacy is offering a secure connection, customers might not be worried about their credit card information safety and they can safely and calmly use the online pharmacy and purchase something from them. That’s why it is so important to check if the online pharmacy is offering a secure connection.
We can very easily check if an online pharmacy or any other website is offering a secure connection simply by checking the URL address in the browser. Usually, browsers should have a green lock next to the URL address and if the green lock is there then it means that the site is having a secure connection. I checked the information more careful and it seems that this website is offering a 256 bit SSL encryptions which is quite a good level of security. The only drawback is the fact that the information about the owner of the certificate is not being provided and although that’s not a big drawback, that’s still a bit of a problem.
All in all, the pharmacy deserves a rate of 4 out of 5 for the high security level they are offering to their customers, but I can’t perfectly rate them without providing the name of the company there. All in all, the pharmacy offers a secure shopping environment!
Antivirus Presence On-Site
The antivirus is extremely important since it keeps away unwanted worms and viruses from entering your personal computer and therefore are safe from getting your personal data information stolen. The problem is that superdrug.com does not seem to be an online pharmacy to care too much about the antivirus, or at least I couldn’t find any antiviruses on their website and that’s quite a big problem since this way you’re not safe from viruses you might catch. Since SuperDrug.com doesn’t offer an antivirus, my rate is 1 out of 5.
How to Make an Order?
Obviously, before ordering you might need to choose what medication you’re in need of and as I said it earlier, there are multiple ways to search for a needed product and that’s why I doubt that you should have any problems searching your needed product. Then it all depends on either you need a prescription product or not. For a non prescription product, you simply add the product to your virtual basket and then checkout. You are going to choose either checkout as a guest or to create an account and then login to account to checkout as a member. Then you can review your basket, enter a voucher code if you have one, check your order total and then *proceed to delivery*
On this page you need to choose your delivery options available and enter the personal details including the billing address. Next step is secure payment. Lastly – your order is finished.
The situation is different for prescription products where you would first need to complete a questionnaire. If you want a doctor to recommend a treatment it seems you must register an account on the site but if you don’t and you choose a treatment, it seems you are not in need to do so. After 2 steps of assessment, you choose the treatment, your order and then payment.
All in all, in the end, the ordering procedure does not seem to be too hard or time consuming process. The questionnaire might be a bit of a problem for some people but the company claims that it requires 3 minutes to fill the questionnaire questions. I am going to estimate the superdrug.com simplicity of making orders with 4 stars.
Is SuperDrug.com Legit?
What Scamadviser.com says about this company?
I have checked the report offered by scamadviser.com about superdrug.com and I can’t say that I found encouraging information to purchase medications from this website. According to scamadviser.com, this site has received negative feedback and although it is a very popular site as they claim, the site got a trust score of 45 % only and scamadviser.com recommends to use caution when browsing through the site.
Another problem that scamadviser.com determined is that a malware report has been detected for this website which is quite a big problem too. I am going to rate this report with 2 out of 5 since the trust score is below average.
Prescription Requirements
I do not find any information suggesting that this online pharmacy is asking for a valid prescription and I do not see anywhere suggesting that you should have an online consultation with a doctor before purchasing prescription products. The only thing is the medical questionnaire which is going to be reviewed by their doctors and approve the appropriate treatment. To be honest, I feel as this is not enough as someone might put some false results in the questionnaire and that’s quite alarming. I am going to rate this unit with 3 stars because there’s at least some regulation of prescription products but I can’t rate it with more because seemingly the prescription requirements are not strict at all.
LegitScript.com about SuperDrug.com
I’ve searched for information about this site on legitscript.com hoping to get more information but here’s the message that I’ve got:
Since there is no information about this website on legit script, I cannot rate in anyway this unit.
Superdrug.com Reviews
Testimonials on Superdrug.com
Unfortunately, there does not seem to be any testimonials on their own website. Usually, sites are having a page or at least some space on their sites with feedback from their customers to let other people know what’s like to be their customers. I am not very sure what’s the reason but it seems that SuperDrug.com doesn’t need such a space and there is nowhere on their website any testimonials. I really think that the site administrator should seriously think about this thing as the testimonials and general customers feedback is extremely important. But so far, for testimonials on their own website I am going to rate them with 1 star.
Other Websites about SuperDrug.com
Checking the customer reviews on other sources I did have found quite a good number of customer reviews and remembering the information I got on scamadviser.com, I realized why they said *bad reviews detected*. Of course, there are not ONLY bad reviews, but there are a lot of them. I found a lot of different sources with reviews, some being positive
And there seem to be quite a good number of positive reviews indicating the site does what they are promising.
But on the other hand, we have a lot of negative reviews
And a lot of people are unhappy, with an overall rate of only 2 stars on trustpilot.com.
That’s really sad the fact there are so many negative customer reviews but their average rate is very clear to me. 2 out of 5 stars here.
SuperDrug.com Coupon Codes
According to the information on their site, there are some products which are having different discounts. Most of the products are non medical products.
I tried to see if they are offering any offers to medical products and unfortunately, I couldn’t find any information. All that I found except for their free shipping policy, you might have a voucher code (not sure where to get it) and you might get a discount if applicable.
To be honest, this online pharmacy should re think their marketing strategy to attract more customers. Adding more forms of discounts, coupon codes and free stuff might be the key. So far, this unit receives 3 stars.
SuperDrug.com Customer Service
«Contact Us» Page
According to the information on that page, the superdrug customer team are there for you: Monday to Friday from 8 am to 7 pm, Saturday 9 am to 6 pm, Sunday 9 am to 5 pm and bank holidays – 10 am to 5 pm. There is information that you can use the post address to write them you can use the online form, the twitter or call by either UK or Ireland phone numbers.
If you’re having some pharmacy questions you should dial another phone number. All in all, there seem to be enough ways to get in touch with them, but I rate them with 4 out of 5 only because there is no live chat function.
Support Group Service
Since there’s no live chat function I have tried to get in touch with them using the contact form and I did got responded back, although I expected a faster response. I was asking them if they ship medications to USA which I was told that they do not. For this unit I am rating them with 4 stars as I expected a more explicit and faster response.
Conclusion: Reliable Pharmacy with High Prices That Operates Only in 5 Countries
SuperDrug.com is an online vendor which is selling a lot of medical and non medical products to customers in only 5 different countries and that’s why, by far not everyone is able to do business with this company. They do not have any antiviruses on the site but at least their connection is secure when you try to order something. I’m not very sure if it’s worth purchasing something from this site even if you’re living in one of those 5 countries to which they offer shipping and that’s because of their big prices with barely any offers and discounts. The final thing that made me think that it is not very worth purchasing here is the big number of negative customer reviews. All in all, superdrug.com receives a rate of 3 out of 5.