The online pharmacy that I have found and will write a review about is a pharmacy for pets and it can be found at the domain address TotalPetSupply.com, obviously I realized this is an pet pharmacy from its name. I have accessed their main page and I have noticed a really well done website, user friendly and well designed site which is very good. This makes it much easier for me to navigate through their site and I think this would help anyone who decides to become their customer. People are able to register an account on their website and login to their accounts afterwards. As much as it seems, this is a pharmacy for dogs and cats only, but later I am going to check this out. according to the information on their website, total pet supply is a trusted online pet store. They are dispensing the best quality prescription as well as over the counter products, at the most affordable prices. or at least that’s what they are claiming. They claim to have an excellent customer service team which is available 7 days a week to everyone. What’s important to mention is that this pharmacy claims to be a leader in pet care industry and they believe that the value of every customer’s order is measured by both the price of their products and the high level of the customer service. The pharmacy claims to have so good prices that they are not only going to match the price for products compared to any other online pet pharmacy, but they claim that they would beat it by 25% of the difference. I have noticed this pharmacy is claiming that their site is geo trust secured which makes it safe to purchase drugs here. Problem is I couldn’t find information suggesting for how long they were serving customers or where their headquarters is located.
TotalPetSupply.com Selection of medications and prices
As I said it earlier, this is an online pharmacy which is selling medications designed to help pets only and there are no human medications. Plus to that, there does not seem to be any other medications that those treating cats and dogs health conditions. Their medications are categorized by cat products and dog products and there you can see a total of 8 cat products and 12 dog products meaning this pharmacy is having a total of 20 different medications. For this reason I can think that the selection of medications is pretty limited. In order to give example of price I have taken a random product: frontline plus for cats and by choosing: brand green cat 3 applications you would need to pay 35 USD. I am not very sure if that’s a good price for this product, I just give example of prices in order to determine whether are the prices as good as they claim or not. This pharmacy has shared that they offer prescription products and OTC products, that’s why I think this is a pharmacy that requires a valid prescription for ordering such products here.
TotalPetSupply.com Shipping and payment methods
According to the information on their site, they are currently shipping products to USA only meaning they do not offer international shipping. There’s information on their site suggesting that people are getting free shipping for orders over 99 USD but they would pay 10 USD for each standard shipping, or they could pay 15 USD and get year shipping meaning that next 365 days after purchase you would get free standard shipping. Shipping times are anywhere between 8 to 12 business days. No info if they are offering tracking online and they do not seem to offer multiple shipping options. There’s information on the site that they are accepting VISA, Master Card and Discover. No other payment methods are accepted.
TotalPetSupply.com Customer Support Service
There’s information on their site that you can get in touch with them 7 days a week from 8 AM to Midnight (EST) by using their toll free number or you could write them at one of their emails as they have different emails for: general inquires, website problems, marketing or sales inquiries. Besides toll free phone number or emails they do not seem to have any other method available to get in touch with them.
TotalPetSupply.com Coupon Codes
Except for the fact that this online pharmacy claimed to offer free shipping on orders over 99 USD and except for their price match, the pharmacy claims that you can get a coupon code after your first order. The coupon code is offered by email and it is for one time use only. I can assume that after each order you get a new coupon code which, as much as I can guess, would offer you discounts. These seem to be all the methods available to save some money here.
TotalPetSupply.com Reviews
The customer reviews can really help us determine if the pharmacy is worth using or not and according to the customer reviews, this is definitely not the best option to use when trying to get some treatments for our little friends. That’s because I have found a big number of negative customer reviews suggesting that they have never got anything, they never got an answer back (regardless of how much they were calling or writing emails) and others saying that they have got fake products. In the end, your little pet friend might not get any help from their products or you might not get anything at all and no response back. There are a few positive customer reviews, but the number of negative reviews definitely outnumber the few positive ones and that’s not a good sign at all.
Conclusion
TotalPetSupply.com is an online pet pharmacy claiming to offer the best prices for the best quality medications. They are offering coupon codes, price match of medications, free shipping and a good looking website with a few positive customer reviews. Even so, my score is 2 out of 5 because of big number of negative reviews on independent websites suggesting they either got nothing or fake products.